“Hi Michelle, I would like to thank you very much for all your assistance for me to get this job. I have been looking to work for a company like this for so long. I am grateful for your patience and endurance. From the moment I started applying for this job you have been very professional and very supportive. You made me believe that this job would be mine. It has been a long process which is something I have never done before. It is my 1st time using a recruitment agent who actually got me the job. Not just a job for that matter but a career. There were times when I did not believe in myself and I had so many doubts about my abilities and if I was going to make it or not but you believed in me. That I am forever grateful for. I did apply for this position with many other agents but they declined me and did not think I am a suitable candidate but you saw potential in me. Thank you for holding my hand every step of the way and for keeping me calm when I was panicking and nervous. You actually became like a friend to me. I do wish you all the best in your endeavours and in your career and I hope you do the same for many more. I will really highly recommend anyone to you who is looking for a job in the hospitality industry. Thank you once again. You are the best. Much love and appreciation. Kind regards, Sphiwe.” Sphiwe, Front of House, Kruger National Park.